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Returns & Exchanges
We want you to be satisfied with your purchase. Items must be returned in their original, unopened packaging including all inclusions like photocards and posters.
1
Initiate Request
Email our support team with your order number and photos of the item within 14 days of receipt.
2
Approval & Label
Once approved, we will send you a Return Merchandise Authorization (RMA) number and shipping instructions.
3
Pack & Ship
Securely pack the item in its original box to prevent transit damage and ship it to our warehouse.
4
Refund Processing
After inspection, your refund or exchange will be processed within 5-7 business days to your original payment method.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
💳
Fast Refunds
5-7 business days processing